We Are Hiring

Facilities and Contracts Manager

Job Description

Cannon Fire Protection is a rapidly growing business in the fire protection sector. We keep our services in-house using directly employed labor within our Installation and Service departments.

As a result of our growth, we are looking to recruit a Facilities & Contracts Manager.

The key markers of success:

  • Ensuring delivery targets are achieved and exceeded.
  • Daily workloads managed of the administrators, schedulers and sub-contractors  from a day to day
  • Customer satisfaction – Client SLAs met
  • Accreditations are maintained and kept up to date

 

Location:
Ollerton
Job Type:
Full Time
Salary:
Competitive

Responsibilities & Person Specification

Responsibilities
  • Manage a small team of Administrators, Schedulers, sub-contractors and suppliers to ensure they are meeting the expectations of our customers and hitting our delivery targets.
  • Manage the accuracy of data and invoicing matters, by working closely with the sales, operations and finance team.
  • Manage process flows and bespoke requirements for individual customer needs.
  • For some key customer accounts, be the point of contact for queries/questions to ensure a timely and efficient response to requests.
  • Produce monthly reports and provide bespoke reports on a regular basis to support the Leadership team in making decisions.
  • Provide recommendations and ideas to help support the business achieve its objectives.
  • Own the H&S and Compliance performance of the business
Person Specification
  • Experience of manging a small team
  • Hands-on experience but also having the ability to step back and make decisions
  • Experience of dealing directly with customers mainly over the phone
  • Experience of managing a operational team that could be remote as well as on site
  • Experience of looking after H&S and/or Compliance in a business
  • Demonstratable track record of success on manging internal and external stakeholder relationship
  • Advanced Microsoft Excel skills – formula/pivot tables/building simple models/dashboards
  • Strong practical experience of using technology to improve efficiencies
  • Excellent report writing skills
  • Great communication skills
  • An ability to work independently and as part of a group and being confident
  • Hard working

How to apply for the role

To apply for this job please send a copy of both your CV and cover letter to
KirstyFelton@assetprotectiongroup.co.uk